Henan Dejun Industrial Co., Ltd. has provided overhead crane solutions for a steel industrial client from Albania for several years. The client is a large-scale steel processing and warehousing center. We first communicated with the Albanian client in October 2023. Our first successful cooperation was a 30-ton gantry crane. Since then, we have established a stable partnership, and he has purchased crane products multiple times, including 10-ton and 20-ton overhead cranes, 5-ton gantry cranes, electric hoists, end carriages, C hooks, and crane wheels.
European-style electric wire rope hoists are high-performance lifting units designed per FEM European standards, featuring a compact low headroom layout, modular structure, frequency conversion control, stable running, low noise, and outstanding durability. They are widely applied in manufacturing workshops, metal processing, assembly workshops, and heavy-duty industrial sites. Equipped with complete safety protections including overload limiter, upper & lower limit switches, and an emergency stop device, these hoists deliver precise, smooth lifting performance. With a low failure rate and convenient maintenance, European wire rope hoists become the preferred lifting solution for many European industrial customers.
Fully recognizing our product quality, technical support, and after-sales service, the customer placed a new order for two sets of European-style 10-ton electric wire rope hoists for their local manufacturing workshop expansion project.
The customer’s plant undertakes heavy component assembly and material handling tasks. Their existing lifting equipment could no longer satisfy upgraded production capacity requirements. The workshop has limited overhead space, so a low-headroom hoist solution was highly required. The customer needed reliable European standard hoists to improve handling efficiency, guarantee operational safety, and match their existing overhead crane main beams.
After confirming technical drawings, dimension check and all customized parameters with our Albanian long term client, our production department launched manufacturing strictly following FEM European standards and export quality requirements. Core components including variable frequency motor, brake assembly, reducer, trolley travelling mechanism and steel wire rope adopt premium branded spare parts to ensure long term stable operation under heavy duty cycles.
During the whole production cycle, our QC team performed multi round strict inspections: raw material incoming inspection, component dimension checking, no load running test, full load lifting test, trolley travelling test and complete machine safety debugging. All test data met export standards. We continuously sent production photos and test videos to the customer for progress updates. The whole manufacturing procedure was finished on schedule to guarantee on time shipment for Albania.
Through repeated video meetings and WhatsApp group discussions with the customer and his technical team, we sorted out his key requirements and concerns:
Combined with customer’s real site workshop conditions, our technical team delivered targeted optimized solution:
We kept close and transparent communication throughout this repeat order project. Before production, drawings and technical parameters were double confirmed with the customer. During production, real time progress photos and testing videos were shared regularly. Before shipment, full load test, travelling test and safety inspection were completed, and formal test reports were issued to the client.
Goods were packed in export fumigated wooden crates to prevent damage during long ocean transit toward Albania. All supporting documents including commercial invoice, packing list, CE certificates and test reports were well prepared for customs clearance.
After goods arrived at Albania and finished on site installation & commissioning, our long term client gave positive feedback on products and services: “We have cooperated with Henan Dejun Industrial Co., Ltd. for several years. These two sets of 10 ton 7.5m European wire rope hoists perform excellently. Compact low headroom design fits our workshop perfectly. Variable frequency running is smooth and quiet, safety functions work reliably. Your technical team gives fast responses whenever we have questions. It is pleasant to keep long term partnership with your company. We will place more lifting equipment orders in future projects and recommend Henan Dejun Cranes to our local industrial partners.”
This successful project with the Albanian long term client once again proves the value of long term trust based international cooperation. High quality European standard lifting equipment, accurate customized technical solution, transparent project communication and reliable after sales support are key factors to maintain stable repeat order business with overseas old customers. This project also further strengthens Henan Dejun Industrial Co., Ltd.’s market influence in Southeast Europe industrial lifting field.
We always sticks to customer oriented principle. We keep optimizing product design and service system, and provide reliable, customized lifting solutions for global old and new clients.
In international trade, facing high ocean freight costs and complex cross-border logistics, “cost reduction and efficiency improvement” has become a necessity for every overseas buyer. Recently, our company successfully delivered a special double-girder overhead crane solution to a steel coil warehousing long-term client in Albania. Breaking with convention, we only provided the “brain” and “heart,” not the “skeleton,” saving the client nearly 40% in transportation costs. The following is a detailed recap of this collaboration.
Our client urgently needed to purchase three large-tonnage double-girder bridge cranes for lifting heavy steel coils.
In the communication, the client frankly expressed two major concerns:
Faced with the customer’s budget constraints and logistical challenges, the traditional “whole overhead crane sales” model was clearly unworkable. Our technical team responded quickly, proposing an innovative “semi-knock-down overhead crane assembly” solution:
Core Strategy: You procure or manufacture the main beam structural components locally, while we provide the core end carriages (also known as end beams), running mechanism, lifting mechanism, electrical control system, and a complete set of design drawings.
This is not just a transaction, but also a overhead crane technology export.
To ensure project implementation, we did not lower our service standards simply because we did not provide the main beams. On the contrary, we strengthened our technical support:
Precise Drawing Design: Our structural engineers tailored detailed main beam fabrication drawings based on the actual span of the client’s warehouse, the reserved track space, and the frequency of steel coil hoisting. The drawings precisely indicated material requirements (Q355B), welding process grade (requiring full penetration testing), camber control, and positioning tolerances for the connecting seats.
We provided the client with:
European-style End Carriages: Machined as a whole using boring and milling to ensure four-wheel balance.
Three-in-One Gear Motor: Smooth operation, precise positioning, and prevention of steel coil swaying.
Winch Crab (also known as winch trolley): Equipped with dual braking devices, specifically designed for heavy-duty and high-temperature dusty environments.
Remote Technical Briefing: Since the client was sourcing steel structure fabrication plants locally, our engineers conducted a technical briefing for local welding technicians via video conference, ensuring they understood the key weld seams and machining tolerances in the drawings.
The 10 ton and 20 ton end carriages plus winch crabs project was successfully delivered and put into operation. The Albanian client reported that the overhead cranes were performing well in the steel coil warehouse, with benefits far exceeding expectations:
Direct Reduction in Transportation Costs: By shipping only end beams and small components, what originally required 3-4 high-cube containers now only requires 1. This resulted in savings of approximately 40% on ocean freight and inland customs clearance costs alone.
Mitigating Tariff Risks: Some countries have different tariff rates for “complete overhead crane machines” and “overhead crane components.” By splitting the import, the client also benefited from lower tariffs in Albania.
Leveraging Local Resources: The client utilized a local steel structure fabrication plant to manufacture the main beams, supporting the local economy. Furthermore, subsequent maintenance and repairs were extremely fast because the structural components were welded locally.
This case study provides valuable experience and reaffirms the feasibility of the “Chinese technology + core overhead crane components + overseas overhead crane assembly” business model.
If you are facing similar challenges:
Welcome to contact us. We not only sell complete overhead cranes, but also understand how to help you “disassemble” them to maximize profits and “assemble” them to create value.
Also, here is the more details of 30 ton gantry crane case cooperation with the long-term client at the first time.
Summary
Henan Dejun Industrial Co., Ltd. accumulates rich experience in customized European style overhead cranes and hoists solutions for worldwide customers. We can customize hoists and cranes of different lifting capacity, lifting height, spans, working class and special configurations according to your actual workshop conditions.
If you have demands for European wire rope hoists, overhead cranes, gantry cranes, crane parts or other lifting equipment, please feel free to contact us. We will provide professional one stop service and tailor the most suitable overhead crane solution for you.
